Refund policy

At EliteTopps, your satisfaction is our priority. Please review our refund policy below to understand how we handle returns and refunds.

30-Day Return Window

We offer a 30-day return policy from the date your order is delivered. To qualify for a return, the item must meet all of the following conditions:

  • Item must be unused and in new condition.
  • Item must be returned in its original packaging, including tags, labels, or protective wrapping.
  • A valid proof of purchase must be provided (e.g., order confirmation email).

Return Eligibility

We accept returns in the case of a defective or damaged product. Returns for any other reason—including size issues, personal preference, or buyer’s remorse—are not eligible.

Non-Refundable Situations

  • Correct items that don't fit.
  • Items returned worn, used, or not in their original condition.

How to Initiate a Return

If your item is defective or damaged, please contact us within 30 days of delivery:

Once approved, we will provide instructions for returning the item. Return shipping is covered by Elite Topps only when the defect or error is on our part.

Processing Time

Once we receive and inspect your return, please allow up to 5 business days for processing. Approved refunds will be issued to your original payment method. You will be notified once your refund is processed.

Questions?

If you have any questions regarding your order or the return process, feel free to contact us at support@elitetopps.com.